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OE Wheels LLC has a standard handling time of 1-3 business days for orders, unless otherwise specified. They utilize FedEx ground service for shipping wheels and tires within the contiguous United States and Canada. Delivery times typically range from 3-10 business days based on the location. Please note that FedEx does not deliver to PO Boxes. International shipments may incur additional fees like broker, border, customs, and duty charges, which customers should verify with their country's customs office. Unforeseen delays are not factored into estimated delivery times. For Alaska, Hawaii, U.S. Protectorates, and APO/FPO addresses, wheels and tires are shipped via USPS retail ground service with a shipping surcharge displayed during checkout. International shipping is available, but customers need to contact OE Wheels for accurate shipping surcharges and provide necessary product details. TPMS orders are shipped using USPS, and international shipping is conducted via USPS as well. OE Wheels ships daily using FedEx and USPS services. Shipping rates within the contiguous United States include no additional costs. However, for Alaska, Hawaii, Puerto Rico, APO/FPO, and international shipments, a shipping surcharge is applied at checkout. Additional surcharges might be assessed before shipping based on final weights and destination details. Orders are shipped only to confirmed and verified addresses associated with the customer's credit card or PayPal account to ensure security. Shipping to unconfirmed addresses within the contiguous US is not done. If customers want to ship to an address different from their billing address, they need to provide signed authorization and ID authentication to OE Wheels' customer service team.

Customers are advised by OE Wheels LLC to inspect their orders upon receipt and before installation to identify any issues. In case of incomplete orders or problems, customers should contact OE Wheels within 48 hours. Returns of products are accepted within 14 days for a refund, subject to a 15% restocking fee and customer-paid return shipping. To initiate a return, customers must arrange it with OE Wheels' customer service. To be eligible for a refund, products must be in new, resalable condition with original packaging and accessories. Products should not have had a tire mounted, installed, or used in any way. Damaged returns won't receive refunds, and customers are responsible for shipping costs. Exchanges are possible within 30 days, but customers bear all applicable fees, including return shipping and insurance. No refunds, exchanges, or credits are provided beyond 30 days.

Yes, international deliveries may be subject to broker, border, customs, and duty fees. Customers are advised to check with their country's customs office for specific details.

OE Wheels LLC typically processes orders within 1-3 business days, unless otherwise indicated

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