About El Pollo Loco
El Pollo Loco is a fast-casual restaurant chain specializing in Mexican-inspired cuisine centered around signature fire-grilled, citrus-marinated chicken. Its menu features family chicken meals, burritos, tacos, tostada salads, chicken taquitos, Original Pollo Bowls, chicken tortilla soup, sides, and fresh house-made salsas. Operating across the western and southwestern United States, the chain offers dine-in, takeout, drive-thru, catering, and digital gift cards. Customers ordering directly through the website or mobile app can participate in the Loco Rewards program to earn points toward menu items and tier-based rewards.
Frequently Asked Questions
Are there any El Pollo Loco coupon codes currently listed on Price.com?
Price.com does not currently list any active coupons or promo codes for El Pollo Loco. While El Pollo Loco frequently issues promotions through its own mobile app and restaurant marketing, availability on Price.com changes over time, so shoppers can check back for future updates.
How does the El Pollo Loco rewards program work?
The Loco Rewards program allows guests to earn points on qualifying purchases made in-restaurant, online, or through the official mobile app. Earned points can be converted into food items or dollar-off discounts, and members receive access to special tier perks and birthday rewards.
What is El Pollo Loco's refund policy on food and gift card purchases?
Food purchase refunds may be requested within 14 days of purchase when supported by an original receipt. Gift cards cannot be returned, canceled once delivered, or redeemed for cash, except where required by law.